Paytm Work from home Internship

Paytm Work from home Internship : Paytm hiring Customer Support Intern for remote location / work from home

Responsibilities:

Responsible for resolving and replying queries.

Managing incoming customer service queries.

Ensure to meet SLAs set for queries via all relevant communication channels

Sending timely events related or customer related communication

Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.

Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight

Handle customer complaints, provide appropriate solutions or alternatives within the time limits

Requirement:

Good command over written and verbal communication

Problem solver

Ability to multi-task and prioritize

Strong time management skills and motivated to exceed expectations

Flexible based on business needs and requirements

Apply for Paytm Work from home Internship