FIS Global recruitment drive 2023 , Apply for role of Customer Service Associate. candidates with Any Graduate can apply for recruitment drive
JOB PROFILE: Customer Service Associate (Voice)
JOB LOCATION: Gurgaon
ROLE TYPE: FULL TIME
WHAT YOU WILL BE DOING :
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems
- Provide customer support by phone, email or instant message to business customers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department
- Processes a high volume of customer inquiries of Green Dot products and services and resolves a targeted percentage of those inquiries
- Tracks and documents inbound support requests and ensures proper notation of customer problems or issues
- Meets standards of job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and/or mentoring to less experienced associates
WHAT YOU BRING :
- Excellent customer service skills that build high levels of customer satisfaction
- Excellent verbal (Voice) and written communication skills
- Demonstrates effective people skills and sensitivities when dealing with others
- Ability to work both independently and in a team environment
- Ready to work in rotational shift (24×7)
ELIGIBILITY CRITERIA :
·Year of Graduation: 2021 & 2022 batch
·Educational Qualification: B.Com, BBA, BCA, B.Sc, Any Graduate
·Mode of Study: ONLY Full-Time
·Academic Percentage: Minimum 60% or 6.5 CGPA throughout academics
·Backlogs: No active backlogs during registration
Apply for FIS Global recruitment drive 2023
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2021 , 2022 and 2023 batch job Links : Apply for Off campus drive
Off-campus recruitment is the process of recruiting students for employment who are currently enrolled at the final year of passed out from college. This can be done through job fairs, online job boards, and other recruitment channels. Enggsolution is one of the best online website for best off campus drive recruitment updates.
The advantages of off-campus recruitment are that it allows employers to reach a wider pool of potential employees, and it can be less expensive and time-consuming than on-campus recruitment. The disadvantages of off-campus recruitment are that employers may have difficulty finding qualified candidates, and they may miss out on talented students who are not actively seeking jobs.
Off-campus recruitment can be a good option for employers who are looking for entry-level or entry-level positions. It can also be a good option for employers who are looking for candidates with specific skills or experience.
